Samira

All orders at SANA are not subjected  to any exchange or replacement.

If you have any issues with the product, you can contact us and get the issues resolved.

In the event of receiving a defective product and seeking an exchange or refund, it is imperative to contact us either on the same day of receipt or the following day. Additionally, a video proof of the unwrapping process, showcasing the condition of the order upon arrival, is mandatory. Refund and exchange requests that do not adhere to this requirement will not be entertained.

CONTACT
support@aakirathecouture.in

Refund Policy
All products at Sana are not subjected to any refund!

So, strictly no refund after you make the payment!

If you have any issues with the product, you can contact us and get the issues resolved.

If there is any unforeseen issues in the product! there will be a refund! Processing refund may take up to 5 - 7 Business Days

At SANA, we are committed to ensuring that your shopping experience is seamless and your products reach you in perfect condition.

What is the cost of shipping?
Rupees 100 within India 
Rupees 4500 for International Shipping

How long will it take for the order to reach me?
Orders are processed and shipped within 1-7 business days.

For made-to-order items, shipping may take up to 20 working days.

Please note that delivery timelines may vary based on your location and external factors beyond our control, such as courier service delays or public holidays.

We appreciate your patience and understanding as we work to deliver the best to you. Should you have any questions or concerns, feel free to contact us.

If you have placed an order with multiple items, please note that your items may arrive in multiple shipments. The estimated delivery times are indicative, and, on some occasions, there might be some unavoidable delays beyond our control. We will keep you informed in case of any delays.

For International Shipping it can take 20-25 Business days to reach you!

• What can I do if my order dispatch is delayed?
  We will try our best to get your products to you within the estimated delivery times. If the package has not reached you by the expected delivery date, please contact us via sanabysujikannan@gmail.comand we will try our best to resolve your issues.